People Support Solutions Specialist

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position: People Support Operations Specialist: At Roche, we believe that every employee’s journey matters. As a People Support Specialist within our People Support Solutions team, you will be the face of People & Culture (P&C), serving as the primary point of contact for employees and managers through our People Portal. You won't just be answering questions; you will be a strategist of the employee experience, managing the Employee Lifecycle and ensuring that our P&C services are delivered with the highest quality and impact. The opportunity: Provide insight and support on P&C policies and HR systems, specifically Workday. Deliver consistent service across multiple channels, including chat, ticketing, and phone. Maintain sys...