Staff Business Systems Analyst

Job description

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Staff Business Systems Analyst is a Salesforce-centric role with broad exposure to the platforms that power a modern insurance company. You'll be the go-to expert for complex CRM challenges, a trusted partner to business stakeholders across sales, service, and operations, and a collaborative teammate who makes the people around you more effective. The split is roughly 60% hands-on platform work and 40% stakeholder engagement—we need someone who's excellent at both. How You’ll Do It: Salesforce Platform Ownership: - Administer, configure, and develop solutions across our Salesforce environment. - Maintain and evolve a mature Sales Cloud foundation with strong pipeline instrumentation. - Help architect and scale an emerging Service Cloud landscape. Provide end-to-end platform support,...