Sales Support Associate C&I

Job description

Sales Support Associate C&I Status: Regular, Full time Location: Mississauga, Ontario Job Description: Reporting To: Regional Sales Manager Key Accountabilities: (60%) Support the sales team by performing back-end tasks. The objective is to allow salespeople to focus on sales more efficiently and productively, targeting an increase in sales Return on Investment (ROI) and customer satisfaction: (25%) Constantly and consistently engage in activities to improve personal product knowledge, technical expertise and sales fundamentals in order to become an Account Manager (15%) Work cooperatively with sales team to support the administration of sales functions when required Duties: - Ensure all job functions are performed in accordance with the Standard Practice Instruction (SPI) Manual; - Assist in, where necessary, the various functions in office sales and administration, including - Work respectfully and diligently to grow existing business by promoting Noramco products and consistently offering our expertise and service; - Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolution; - Schedule work and allocate resources to ensure orders...