Membership Maintenance Team Member I, Marlborough, MA, Full-Time, Onsite

Job description

Schedule M-F, 8am-5pm (40 hours): Summary/Objective: Process work pertaining to the Membership Maintenance job responsibilities and assist members and front-line staff with questions pertaining to those processes. Assist the Membership Maintenance team with achieving key performance goals and service level standards. Cross-train on a variety of Deposit Services processes to further support the overall goals of the department and DCU. Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Actively contributes to DCU’s Success Sharing initiatives and practices. DCU’s principles of People Come First, Do the Right Thing , Make a Difference - Maintains a high level of professionalism and respect during interactions with both members and colleagues alike - Maintains a working knowledge of and adheres to DCU policies and procedures related to the position, as well as all applicable regulations - Performs work functions with attention to detail within established timeframes and follows through as needed to complete tasks - Meets or exceeds performance goals, including but not limited to service level achieveme...