Honda Service Advisor

Job description

Are you passionate about delivering exceptional service and assisting customers with their automotive needs? Honda of Libertyville, a proud member of the esteemed Murgado Automotive Group, is seeking a dedicated Automotive Service Advisor to join our team in Libertyville, IL. Honda of Libertyville is a premier automotive dealership located in the picturesque community of Libertyville, IL. As part of the Murgado Automotive Group, we are committed to excellence in every aspect of our business and take pride in providing top-notch service to our valued customers. Key Responsibilities:Greet customers and provide a warm welcome to the service department.Listen to customer concerns and accurately diagnose automotive issues.Provide detailed explanations of recommended services and repairs.Coordinate service appointments and communicate with customers throughout the service process.Generate service estimates and obtain necessary approvals from customers.Maintain accurate records of service transactions and customer interactions.Ensure customer satisfaction by delivering high-quality service in a timely manner. Qualifications:Previous experience as an Automotive Service Advisor or in a simi...