Accounts Assistant

Job description

Job Overview: The Accounts Assistant plays a key role in supporting the finance function. Ensuring accurate financial administration and effective management of customer accounts. This position combines day-to-day duties with responsibility for overseeing credit control processes to maintain healthy cash flow and control customer relationships. Responsibilities: - Credit Control - Manage the full credit control cycle, including issuing statements, monitoring aged debt, and following up on overdue accounts. - Processing bank receipts and applying to the correct customer and invoice on our ERP system - Allocate contra payments as per customer remittances - Build and maintain positive relationships with customers to encourage timely payments - Investigate and resolve invoices disputes or queries promptly, liaising with Sales Team and Customer service where necessary - Support sales and operations teams with order processing and customer communication - Assess new customer credit applications and perform credit checks where necessary - Prepare weekly debtors reports for sales and management teams - Escalate high-risk or long outstanding debts to Financial Controller - Conduct annual cr...