Senior IT Program Manager

Job description

Allegheny Science & Technology (AST) seeks an experienced Senior IT Program Manager to lead and supervise a team in providing oversight of the planning, coordination, and execution of IT support projects and IT operational tasks. This role is responsible for managing project delivery across operations, networks, cybersecurity, desktop/computer support, and help desk functions, ensuring all projects are completed on time, within budget, and to a high standard of customer satisfaction. The Senior IT Program Manager is responsible for leading the planning, coordination, execution, and oversight of IT support projects and ongoing operational functions. This role oversees project delivery, operational performance, network and cybersecurity alignment, desktop and end-user support, and help desk operations. The position ensures that all IT initiatives are delivered on schedule, within scope and budget, and aligned with enterprise mission requirements, federal requirements and customer satisfaction including after-hours operational needs. Duties & Responsibilities: Leadership & Team Management - Lead, supervise, and mentor IT support staff across operations, networks, cybersecurity, comput...