Operations Supervisor - Grade B2
Teleperformance · Dublin, Leinster, IE
Overview Team Leader Responsibilities to include but not be limited the following - Provide mentorship, guidance and career development to members of your te...
Job description
Overview Team Leader: Responsibilities to include but not be limited the following - Provide mentorship, guidance and career development to members of your team - Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions - Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise - Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results - Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions - Identify actionable insights, suggest recommendations, and influence team strategy through effective communication - Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions Recommended Qualifications: - BA/BS degree preferred - Significant experience in a complex fast paced e...