Senior Operations Manager - Revenue Cycle

Job description

The Senior Operations Manager is responsible for the day-to-day operational leadership of Patient Access functions and appropriate execution of strategic initiatives. This role oversees managers and front-line teams, ensures performance targets are met, drives standardization and process improvement, and serves as the primary escalation point for operational issues. The role partners closely with Revenue Cycle, Ambulatory, and department leaders to execute strategic initiatives and maintain operational excellence. Essential Job Statements: M anages and coordinates all administrative, managerial, Revenue Cycle operations and clerical functions required for the operation of a highly complex patient care area or areas. Develops and establishes working relationships with multiple departments to ensure cohesive communication, direction and completion. A ccountab le for the performance and results of assigned patient care area(s). Develops business, operational, production and organizational priorities in conjunction with Revenue Cycle Leadership for assigned patient care area(s). Audit s / analyze s monthly visit data to optimize workflows. Maintain s high standards for demographic and...