Customer Service & Scheduling Coordinator
Ace Handyman Services · Montclair, New Jersey, US
Responsive recruiter Benefits: - Competitive salary - Opportunity for advancement - Training & development Part-Time Customer Service Representative (CSR) â€...
Job description
Responsive recruiter Benefits: Part-Time Customer Service Representative (CSR) – Growth Opportunity to Full-Time Ace Handyman Services Montclair We’re hiring a sharp, organized, and customer-focused Customer Service Representative (CSR) to join our growing team. This is a part-time role (Monday–Friday, 8:00 AM – 1:00 PM) with a clear path to full-time (40 hours/week) as the business continues to grow . - Competitive salary - Opportunity for advancement - Training & development What You’ll Be Doing: -  Answering inbound calls and responding to customer inquiries -  Following up on leads (no cold calling) -  Booking and confirming appointments -  Managing and optimizing the daily schedule -  Working closely with—and taking direction from—the Office Manager to keep operations running smoothly -  Helping ensure customers have a seamless, professional experience from first call to job completion What We’re Looking For: -  Strong communication skills (clear, professional, and personable) -  Highly organized and detail-oriented -  Comfortable multitasking in a fast-paced environment -  Reliable and punctual (8 AM means ready to go, not walking in with co...