MURRAY'S/LEAD CLERK
Kroger · US
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to r...
Job description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist management in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. - Offer product samples to help customers discover new items or products they inquire about. - Inform customers of cheese specials. - Train and coach associates within the department to effectively perform their job duties at a satisfactory or above level. - Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink. - Measure, prepare and mix ingredients according to recipe, using variety of kitche...