Content Integrity Lead

Job description

Help empower our global customers to connect to culture through their passions. Why you’ll love this role: You’ll be part of a collaborative and mission-driven Trust & Safety team dedicated to protecting the integrity of the marketplace. As a Content Integrity Lead, you’ll play a critical role not only in reviewing complex and high-risk content, but also in guiding the team’s quality, consistency, and operational excellence. Each day brings new and evolving challenges across listings and live environments, and your leadership will directly influence decision-making standards, policy enforcement quality, and the overall safety of the platform. What you’ll do: - Lead the review and moderation of both static listings and live content, including images, video, audio, and text, handling complex, high-risk, or sensitive cases involving hate speech, harassment, nudity, graphic content, prohibited items, and other policy violations. - Serve as an escalation point for specialized or severe cases and emerging abuse trends, making sound, defensible enforcement decisions based on content policies. - Oversee quality assurance processes, including case audits, calibration sessions, and feedback...