OAG - Constituent Affairs | Customer Service Rep I | 26-0437

Job description

OAG - Constituent Affairs | Customer Service Rep I | 26-0437 ( 00057786 ) Organization : OFFICE OF THE ATTORNEY GENERAL: Primary Location : Texas-Austin Work Locations : Constituent Affairs 300 W. 15th St Austin 78701 Job: : Office and Administrative Support Employee Status : Regular Schedule : Full-time Standard Hours Per Week : 40.00 State Job Code : 0132 Salary Admin Plan : A Grade : 11 Salary (Pay Basis) : 3,445.00 - 3,445.00 ( Monthly ) Number of Openings : 1 Overtime Status : Non-exempt Job Posting : Apr 21, 2026, 8:03:56 PM Closing Date : Ongoing Description GENERAL DESCRIPTION: The Constituent Affairs Division (CAD) is the OAG's interface with the public. Incoming contacts from the public, whether by phone, mail, or email, are received by CAD and are handled by CAD or routed elsewhere in the agency to be handled. The Customer Service Rep will respond to the main OAG switchboard, mail tracking, routing agency correspondence, and filing. Work will involve assisting with clerical tasks, reports, and other duties as needed. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal represe...