Front Office Coordinator

Job description

Ready to Make a Real Impact in People’s Lives? At Medi-Weightloss, every day brings the opportunity to create positive experiences that help patients thrive. Our front office is often the first impression patients have of our clinic—friendly, professional, and efficient interactions help patients feel welcomed and supported. We’re looking for a reliable, organized, and customer-focused Front Office Coordinator to join our team. If you enjoy helping people, excel at multitasking, and take pride in running a smooth front-desk operation, we’d love to meet you. What You’ll Do (Front Desk & Patient Experience) You will be the primary point of contact for patients and will help ensure every visit starts and ends on a positive note: Greet patients with warmth and professionalism and manage patient check-in/check-out processes Answer incoming calls, respond to general inquiries, and direct calls to appropriate team members Schedule, confirm, and reschedule appointments using the clinic scheduling system Collect and verify patient information, insurance details, and required forms Process payments, issue receipts, and handle basic billing tasks Assist patients with program questions and pro...