Medical Receptionist II Family Practice North

Job description

Employment Type: Full time Shift: Description: Position Summary: The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care. Responsibilities include but are not limited to: Promote a healthy work environment Work collaboratively with CNY Family Group Review CCDs for CNY Family Group and route to appropriate team members Collaborate and communicate regularly with management regarding goals, needs/concerns Phone support – Incoming and outgoing phone calls Scanning and faxing documentation: General Performance Criteria: · Performs critical job functions that lead to a stream-lined and efficient patient experience · Attention to detail to ensure schedules are accurate based on provider preference sheets and office standards · Meets performance measures in place for each job function and complete job functions by established review date · Works collaboratively with staff and management Communication: · Maintains confidentiality related to patients, family and employees and information specific to service area. · Answers the telephone and routes calls to...