Technical Application Specialist II

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions: Office Job Description: Join us at Thermo Fisher Scientific as a Technical Application Specialist II, where you'll provide expert technical support and training for scientific products and solutions. In this role, you'll engage with researchers and clinicians, helping them advance critical work in areas like cancer research, diagnostics, and environmental protection. As part of an international team, you'll collaborate to solve complex scientific challenges. Your scientific expertise and customer service skills will help our customers make breakthrough discoveries while ensuring their optimal use of our innovative technologies. This role offers extensive training, professional development opportunities, and the chance to stay at the forefront of scientific advancement. What You’ll Do: - Provide remote technical support for Thermo Fisher Scientific products and services via phone, email, and web chat. - Troubleshoot customer issues using available tools and resources; escalate complex problems when needed. - Deliver product guidance, application support, and training to customers and field teams. - Accurately document custom...