Customer Project Specialist I

Job description

M3 ( www.m3as.com ) is a leading provider of hospitality-specific software solutions, delivering cloud-based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back-office operations, reduce costs, gain real-time insights, and drive portfolio performance across thousands of properties in North America and beyond. Description Summary: The Customer Project Specialist I is responsible for supporting new customer on- boarding projects and existing customer projects. Also, complete projects for customers who need assistance with M3 Accounting system s maintenance and troubleshooting financial data discrepancies. Work with customers and internal teams to establish and execute an achievable implementation/project schedule. Maintain all processes and import files required to timely and accurately on-board customers and complete projects. Essential Duties: ​ ​ The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necess...