JobMesh

PT-30 Virtual Teller - Westchase District

Smart Financial Credit Union · Houston, Texas, US

**This is a fully ON-SITE position, scheduled at 30 hours per week. ** The Virtual Teller is responsible for responding to both member and potential member n...

Job description

**This is a fully ON-SITE position, scheduled at 30 hours per week.** The Virtual Teller is responsible for responding to both member and potential member needs with a high quality of service. This includes performing transactions and providing information accurately, professionally, quickly, and efficiently, via multiple media channels, with a primary focus on Interactive Teller Machine. The Virtual Teller is also responsible for answering member inquires and assisting them in understanding and utilizing credit union products and services. - Process member transactions accurately, efficiently, and timely including accepting cash and check deposits, withdrawals, transfers, loan payments etc. Inform and educate members on credit union products and services in a fast-paced environment. - Provide information and referrals to members seeking other services including, but not limited to new accounts, lending, and insurance. - Answer questions regarding member account information. Direct members to Relationship Specialist when needed. - Perform other duties as assigned by manager. - Must comply with all company policies and procedures, applicable laws, and regulations, including but not...