PaaS SRE Engineer (North America)

Job description

PaaS SRE Engineer (North America) Location: Palo Alto, CA (Onsite): Employment Type: Contract (12 months) About the Role: We are hiring a PaaS SRE Engineer to support cloud platform services across the North America region. “PaaS” (Platform-as-a-Service) refers to internal cloud platform products such as cloud consoles, APIs, and platform-level services that enable developers and enterprises to build and manage applications efficiently. This role focuses heavily on database reliability, optimization, and large-scale enterprise operations , with higher expectations in database expertise compared to other SRE tracks (e.g., compute or security). Key Responsibilities: - Monitor, maintain, and ensure the stability and reliability of PaaS products in the North America region - Troubleshoot production issues and customer-reported problems , ensuring timely resolution and service continuity - Support product deployment, upgrades, and regional rollout using CI/CD and automation tools - Deeply understand cloud platform architecture (console, APIs, platform services) and drive system optimization - Improve operational efficiency through automation, intelligent tooling, and data-driven operati...