Experience Design Vice President
JPMorgan Chase & Co. · US
Drive the end‑to‑end experience vision for Self‑Directed Investing by shaping cohesive journeys across products, platforms, and teams by influencing decision...
Job description
Drive the end‑to‑end experience vision for Self‑Directed Investing by shaping cohesive journeys across products, platforms, and teams by influencing decisions at the highest levels of the organization. As an Experience Design Vice President in Self‑Directed Investing, you will define and evolve the holistic experience across a broad portfolio of self‑directed investment products. You will operate as a senior individual contributor and people leader, combining deep design craft with strong executive storytelling, systems thinking, and strategic influence. Job Responsibilities: - Own and evolve the end-to-end experience vision for Self‑Directed Investing across products, platforms, and customer touchpoints. - Define future-state journeys, experience principles, and north-star narratives that guide product strategy and investment decisions. - Identify ecosystem gaps and opportunities, translating complexity into clear, experience-led priorities and recommendations. - Partner with senior Product, Technology, Business, Risk, and Design leaders to align on direction, tradeoffs, and outcomes. - Influence strategy through compelling storytelling, visual narratives, and experience artifacts...