Customer Service Representative - Mendota, IL
ADM · Mendota, Illinois, US
Job Description Customer Service Representative – Mendota, IL This is a full time, non-exempt position. Position Summary: You will be responsible for activel...
Job description
Job Description Customer Service Representative – Mendota, IL This is a full time, non-exempt position. Position Summary: You will be responsible for actively maintaining an ongoing relationship with customers and the ADM Commercial Team. Will have daily exposure to customers in a dynamic environment and will be responsible for managing many aspects of customer accounts. Representatives will have exposure to order entry/scheduling, accounts receivable, accounts payable and logistics management. Limited travel may be required. Job Responsibilities: - Work in a busy, customer service-oriented environment - Partner with the Commercial Team to maintain excellent relationships with customers - Interact with customers regarding markets and documentation needs - Enter and manage sales and purchase contracts - Process invoices and monitor accounts receivable and accounts payable - Researching and obtaining resolution of customer issues - Effectively manage positive relationships with ADM Assets, ADM Technical Team and Shared Services - Cross training on all CSR responsibilities - Other reasonable tasks as assigned by supervisor - Produce settlements, checks and delivery sheets for customer...