Warranty Representative

Job description

Warranty Representative The Musco Warranty department has an opening for a Warranty Representative at our Oskaloosa office . This position will monitor Musco alarm reports from the field and follow the warranty issue through the service order system, to determine best method of delivering service to rectify the situation and meet customer's expecations, by utilizing the best economical serviceability means. If your experience aligns with the qualifications outlined below, we look forward to hearing from you! Hear why we are #TeamMusco: Essential Criteria: - Minimum Associates Degree in a technical or business related field, or 3+ years experience in related field. - Electrical/Controls knowledge a plus. - Ability to prioritize issues/projects; strong organizational skills with attention to detail; multi-task. - Strong oral and written communication skills, including good phone skills. - Experience working and negotiating with contractors. - First-rate Customer Service skills, Team, and Goal oriented. - Enjoys working in a fast paced, ever-changing environment. - Effective analysis and problem-solving skills. - Proficiency with Microsoft Word and Excel and familiarity with internet...