Associate Customer Success Manager

Job description

Since 2008, Everfi has been a leading provider of digital education, matching organizations with schools to sponsor social education such as financial wellness, mental health, and career exploration. This entry-level role will support our Account Management team and is ideal for someone who enjoys building relationships, solving problems, and helping customers get real value from a product or service. This person will learn all aspects of customer experience and may potentially grow into a Customer Success Manager role. Reporting to our Head of Account Management, this role will work closely with the Regional Managers of Account Management, Customer Success Managers, Sales, Support, and Renewals Specialists to ensure customers are engaged, healthy and successful. Associate Customer Success Manager Compensation and Benefits $57,000-$67,000, depending on experience and location 100% Remote position Health, Dental, and Vision insurance: 401(K) with matching contribution Generous Paid Time Off (PTO): Associate Customer Success Manager Responsibilities: Customer Success Support: K-12 Customer Event Planning and Execution - Support CSMs with customer needs across the four regional teams...