Chief Quality Officer

Job description

Job Description With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city. NYC Aging seeks a dynamic, strategic, and results-driven individual to serve as Chief Quality Officer. This position is to ensure that our agency can continually improve the efficiency of services being offered to New York City older adults. The selected candidate will serve as a cabinet member and trusted advisor to the Commissioner in delivering consistent and reliable outcomes, managing risk and compliance obligations; and driving long-term value through operational excellence. Reporting to the Commissioner, the Chief Quality Officer’s key responsibility is to ensure quality is proactive, measurable, and aligned with agency goals. Duties and responsibilities will include but not be limited to the following: Establish Quality Management Systems: - Provide leadership in establishing and maintaining a robust quality management framework. This framework wil...