Credit Resolution Professional

Job description

Overview At Hawaii State Federal Credit Union (HSFCU), our mission centers on serving our members, uplifting our communities, and supporting a people first workplace where employees can thrive. As an award-winning employer and trusted community partner, we are committed to creating a supportive, inclusive, and growth-oriented environment for our team. You will join a team that values trust, collaboration, and continuous development within a supportive and community oriented culture. Position Summary: Responsible for performing collection activities associated with delinquent member accounts. Reviews delinquent accounts, communicates with credit union members to assist in curing loan defaults. Ensures that the credit union's professional image is maintained. Job Qualifications: - 0-2 years of related experience in collections or the equivalent. - Thorough knowledge of collection procedures, skip-tracing, and related laws and regulations. Familiar with loan contracts and security agreements. - Accuracy and thoroughness in work. - Ability to manage projects. - Excellent communication, telephone, and public relations skills. - Ability to work well independently. - Ability to work well...