Supervisor, Account Management

Job description

What We Need Corpay is seeking a dedicated and experienced Supervisor for our Account Management team within the NA Fuel division. In this role, you will be pivotal in ensuring the success and productivity of our Account Managers while maintaining high levels of client satisfaction and operational efficiency. You will report directly to the Director of Strategic Account Management and regularly collaborate with Strategic Account Managers. How We Work As a Supervisor, Account Management, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: - Assigned workspace in Brentwood, TN - Company-issued equipment - Formal, hands-on training Role Responsibilities: The responsibilities of the role will include: Leading and Supporting Account Managers: - Providing leadership and guidance to a team of Account Managers, ensuring they have the resources and training needed to excel in their roles - Conducting regular team meetings to review performance metrics, share best practices, and address any challenges - Serving as an escalation point for complex client issues, providing resolution strategies and support Client Relationship Management: - Over...