Senior MDR Analyst

Job description

Senior MDR Analyst Department: Global Security Services: Employment Type: Permanent - Full Time Location: AU - Gold Coast: Reporting To: Joel Hindman: Description: Protect and enhance our customers’ security by leading investigations, response, and proactive threat hunting across diverse environments. This role combines hands-on detection and response with service uplift—driving automation, improving playbooks and processes, and mentoring analysts to deliver a high-quality MDR service at scale. This is an exciting opportunity for a senior analyst to play a key role in operating an innovative managed detection and response (MDR) service. The individual will be responsible for investigating and remediating detections from our security tooling across a growing global customer base, as well as supporting customers with queries and engaging in proactive threat hunting based on data from our threat intelligence sources. The role is technically hands-on, requiring established investigation and log analysis skills. The candidate will also support the ongoing improvement of the service across people, process, and technology, and play a role in customer onboarding and management and informat...