Enduser IT Support Engineer

Job description

Tasks Enduser IT Support Engineer London,UK: Full time- Permanent: The Senior Endpoint Engineer is responsible for engineering, enhancing, and supporting the organization’s Azure Virtual Desktop (AVD) and Microsoft Intune environments for both physical devices and virtual workspaces. The role requires strong technical expertise, disciplined operational processes, and deep knowledge of endpoint technologies to ensure stable, secure, and efficient end‑user computing services across the enterprise. This position directly impacts nearly all users and plays a critical role in maintaining a reliable and secure endpoint ecosystem. ROLE RESPONSIBILITIES: •Drive to deliver technology and products in the roadmap on schedule and with the highest quality. •Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance. •Provide last tier support for operations and support tSeams, including root cause analysis and preventative analysis. •Provide technical support with expert knowledge and act as an escalation point for the Desktop Operations team and anything related to the End User Computing environ...