Refreshment Stand Server (Seasonal)

Job description

The Refreshment Stand Server at The Golf Club at Newcastle is responsible and accountable for the daily operations of the Refreshment Stand and coordinates with the Food & Beverage Managers to provide exceptional service to our guests. This includes meeting or exceeding our established standards for guest satisfaction, sales, and financial performance. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Use all point-of-sale related systems efficiently - Initiate contact with guests within 15 feet, with a warm welcome. At the conclusion of the guest’s visit, offer a sincere thank you and invitation to return. - Greet guests and assist them throughout the interaction in a friendly, and courteous manner. - Always yield to the guest. - Maintain effective communication between all staff members - Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement. - Use suggestive selling techniques to upsell to the guests - Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift. - Other tasks as assigned. QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE: - Able to work well under pressure and balance multiple priorities a...