Intake Representative II - Rivers Edge Outpatient Rehab - Full Time

Job description

Come work at the best place to give and receive care! ​Job Description: Variable - Days/ Early Evenings - 40 Hours a week | Rehab at Rivers Edge on Queen City Ave Manchester NH About the Job: Independently manage the new patient office, often serving as initial introduction to Elliot Health System, responding to potential new patients as well as providers and referring offices who are requesting services within the Health System. What You’ll Do: Processes all incoming referrals for new and existing patients and contact patients to schedule appointments. Assists potential new patients and referring offices with new patient process, with a large volume of phone contact and electronic and/or faxed new patient information. Answers and/or screen all incoming calls/inquiries and directs elsewhere as appropriate. Obtains and verifies demographic and coverage information, organize, ensure accuracy, and complete new patient referral form following department guidelines for each new patient. Requests prior medical records, testing, and referrals and ensure information is received prior to appointment. Keeps track of each referral at various stages of completion and continually following up o...