Customer Service Specialist (Polish native)

Job description

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. We are seeking for a Customer Service Representative to provide comprehensive customer service, respond to inquiries, resolve problems, and register complaints, in a 24/7 & weekends system . The role requires excellent communication skills, multitasking abilities, problem-solving skills, and a commitment to exceptional customer service. EXCITED YET? Keep reading to discover more about this opportunity! RESPONSIBILITIES AND KEY ACTIVITIES: - Supporting PayU B2B and B2C customers via phone, email, live chat in a 24/7 & weekends system, - Managing customer databases in the operating system, - Verification and identification of contacting customers and substantive recogn...