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Client Access Representative - Bilingual (74871)

CrescentCare · New Orleans, Louisiana, US

Job Location: Saint Roch - New Orleans, LA 70117At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. O...

Job description

Job DetailsJob Location: Saint Roch - New Orleans, LA 70117At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact through our founding organization, NO/AIDS Task Force. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana. Our Mission: Strengthening our entire community through whole-person healthcare and education. Position Summary: Responsible for creating, modifying, and rescheduling patient appointments for all CrescentCare locations. Responsible for the provision of clinical front office support. Responsibilities include Retention, Telephone Encounters, Document Management and Scheduling. Assists with programmatic data entry. Provides excellent customer services to all visitors. Key Duties and Responsibilities: Answer telephones promptly and in a polite and professional manner. Obtain and enter accurate demographic information into electronic health record. Ensures up to date patient information and data...