Principal, Product Manager, Next Best Action

Job description

Become a part of our caring community Join a world-class marketing organization creating the best possible engagement experience for millions of members Humana is a $100+ billion, Fortune 50, healthcare leader dedicated to improving the health and well-being of some of the most vulnerable populations in the United States—seniors, people with disabilities, and lower-income Americans. Humana is uniquely positioned to transform healthcare delivery by making high-quality care more affordable, accessible, and secure through integrated healthcare services, innovative technology, and data-driven solutions. To help deliver on this mission, we are seeking a senior product leader to define, build, and scale an enterprise ‑ wide Next Best Action (NBA) decisioning engine—the intelligence layer that will power personalized, context ‑ aware, and compliant engagement across all channels . You will serve as both the strategic and technical lead for a foundational capability, responsible for translating business goals into reusable decision logic, orchestration frameworks, and measurable outcomes. This role is ideal for candidates with background equivalent to Decision Architects, Decisioning Consu...