Member Service Representative - SC

Job description

Member Service Representative (Call Center) $16.00/hour + monthly sales incentives Are you looking for a progressive company with a great reputation? Do you have keen attention to detail and a high level of accuracy and integrity? Want to feel like your work makes a difference? One of Houston’s premier financial institutions is currently seeking Member Service Representatives responsible for assisting members with their membership accounts and eservices. Location: Downtown Houston - 3101 Harrisburg Blvd, Houston, 77003 Job Summary - In an inbound call center setting, the Member Service Representatives will create exceptional member service experiences by maintaining a professional demeanor and delivering world class service to our members. The primary focus of the job is servicing existing Credit Union products and referring related products after identifying member needs. Essential Job Functions: offerings and general questions regarding the Credit Union through multiple contact methods. online/mobile banking, live chat, etc. addresses, processing stop payments, verification of deposits, check copies, statement copies, and account research. that might be needed from time to time a...