Service Coordinator

Job description

Responsibilities: Your office is in Billings, MT and you will be working with our dealerships in: Boise, ID, Nampa, ID, LIberty Lake, WA, and Missoula, MT. Much of the communication between our teams will be done over video calls, email, chat, and phone. - Monitor and respond to all service requests - Coordinate appointments with all teams to ensure timely repairs for customers - Remain up-to-date on products, market trends, and certifications - Understand and implement the dealership processes - Become familiar with Client Relationship Management (CRM) software Requirements: - Customer Service Skills - Experience with multi-line phone systems a plus - Computer Skills - Ability to type without looking at the keyboard - Ability to type at least 35 wpm - Excitement to Learn - Positive Attitude - Teamwork Physical Requirements: - Prolonged sitting at a desk - Regular use of a headset - Occasional standing, walking, or reaching - Clear verbal communication Schedule: - Monday to Friday - 9:00 AM – 6:00 PM Education and/or Experience: - High school diploma or GED - Previous office experience Compensation: - $17 - 20/hr DOE Benefits: - Excellent earning potential and advancement opportuni...