Medical Office Assistant
Advocate Aurora Health · Charlotte, North Carolina, US
Department: 02405 GCMG CNSA: Charlotte - Surgery: Neurosurgery Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Infor...
Job description
Department: 02405 GCMG CNSA: Charlotte - Surgery: Neurosurgery Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8AM-4:30PM Pay Range: $20.80 - $31.20 Major Responsibilities: Non-Clinical Responsibilities 3)Informs provider regarding delays and the status of waiting patients 4)Assists with medical record maintenance by preparing documents for scanning. 5)Assists patients with the self check in process as needed. 6)Other duties as assigned. 1)Answers telephones, respond to questions, take messages or transfer calls as appropriate. 2)Schedules appointments and referrals as needed. Performs patient check in, registration and insurance verification as directed. Handles cash/credit collections and the reconciliation process. Clinical support in the delivery of clinical care 3)Provides written patient education and discharge instructions. Reinforces discharge instructions from the provider. 4)Assists patients in obtaining additional services ordered by the provider prior to leaving the practice as part of discharge planning and setting up referrals for additional services. 5)Accurately performs and maintains site quality c...