Clinical Team Lead MA- Temple
Nova Medical Centers · Temple, Texas, US
Overview Clinical Team Lead MA The Clinical Team Lead will assist the Center Manager with all aspects of Center operations. Ensures continuity with all other...
Job description
Overview Clinical Team Lead MA: The Clinical Team Lead will assist the Center Manager with all aspects of Center operations. Ensures continuity with all other Nova departments. Responsible for quality assurance processes and maintaining high quality customer service. Assists the Center Manager with meeting Center Performance Team Goals (“CPTG”). Responsibilities: - Regularly reviews Center performance against the Center Performance Team Goals (“CPTG”). In conjunction with the Center Manager, develops action plans for areas of opportunity for improvement in CPTG. Recognizes and celebrates successes related to the CPTG. - Proficient in, abides by and enforces all Company policies, procedures, and initiatives. - Assists with ensuring that the Center is meeting the standards of Nova’s compliance, infection control and risk & safety programs. - May be required from time to time to provide leadership coverage for Center in the event the Center Manager is unavailable. - Manages and performs patient processing, scheduling Medical and Physical Therapy Services, check in/out, and case management. - Reviews and monitors Center activities; recommends changes in, or better utilization of Center...