Continuous Improvement & Operations Manager
Picnic · Rotterdam, South Holland, THE NETHERLANDS
As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and cl...
Job description
As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor. Tricks of the trade: - Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence - Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs. - Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor. - Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed. - Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations. - Performance Management: Dri...