REFERRALS CLERK

Job description

Primary Scheduled Hours: Days, 80 hours per pay period Job Summary: Responsible for performing the appropriate procedures to verify patient eligibility, coordinate benefits, run test claims, determine patient coverage/responsibility for services and scheduling patient appointments for all clinics of the facility. Deals directly with health plans to expedite the administrative requirements for patient referrals. Performs other secretarial/clerical duties. Responsible for providing coordination of the provider’s surgery and clinic schedules. Answers phones, triages patient calls, and schedules physician and ancillary service appointments on computer. Essential Job Functions: - Schedules patient appointments called in by patients, physicians, and physicians' offices. - Obtains patient demographic and insurance information, enters into computer system. - Updates information in the computer system for return patients. - Provides patient with any pre-appointment special instructions. - Answers the telephone in a professional and polite manner, communicates information to appropriate staff. - Provides patients with general information about the clinic, directions to the clinic, etc. - Int...