Team Support SC - Solution Center Specialist

Job description

Starting Pay is $15/hour! Why Russell Cellular?: What is a Solution Center Expert? Our Solution Center experts service the Russell Cellular front line in nearly 700 retail stores through inbound call interactions. When our field partners need help and support, credentialed overrides, creative solutions, or just simply pointed in the right direction, they will reach out to you as their lifeline. You will use a broad range of computer systems and tools to resolve their issue while providing a wholesome positive experience each and every call. - Health, dental, vision, and life insurance as well as paid sick days and company holidays - Employer matched 401K after 1 year - Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018 - Employee Assistance Programs - 750+ locations in 43 states employing 2,600+ employees - Verizon Sales discounts and incentives - Opportunity for growth and advancement through training - Community involvement opportunities What you will do in your role: Come and join us and be a part of the Russell Cellular success! - Answer 40-100 inbound calls from Russell Cellular employees i...