Houseperson / Public Areas Attendant - 3rd Shift/Overnight - Hotel FT - $23.95 hr.

Job description

JOB OVERVIEW: Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. At Holiday Inn we want our guests to relax and be themselves which means we need team members to: Be you – by being natural, professional and personable in the way you are with people Get ready – by taking notice and using your knowledge so that you are prepared for anything Show you care – by being thoughtful in the way you welcome and connect with guests Take action – by showing initiative, taking ownership and going the extra mile DUTIES AND RESPONSIBILITIES: PEOPLE: - Promote teamwork and quality service through daily communication and coordination with other departments. - Report to supervisor needed repairs or unsafe conditions. GUEST EXPERIENCE: - Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. - Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a tim...