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Operations Manager (m/w/d)

Hermès · Berlin, DE

As an international family-owned company, Hermès stands for the highest quality of French craftsmanship, tradition and innovation, as well as creativity acro...

Job description

As an international family-owned company, Hermès stands for the highest quality of French craftsmanship, tradition and innovation, as well as creativity across 16 product categories. Passion, outstanding Service, and great respect for our customers and employees define the company. Hermès is represented in Germany with a flagship store in Munich and eight additional boutiques in the country’s most important cities. For our Berlin locations, to manage two boutiques with different operational set‑ups, we are currently looking for an experienced Operations Manager (m/w/d) Your Responsibilities: Management and coordination of the administrative area, including goods receipt postings, cash desk preparation, invoice control, and after-sales service Leadership of logistics and administrative staff, as well as support in organizing their day-to-day business Reporting to the Store Manager and/or the team on operational challenges and stock-related KPIs Planning and ensuring appropriate preparation of inventories and cycle counts Development of measures to optimize future inventory results and warehouse-related processes Supporting the Store Manager in monitoring overall stock levels and pre...