Field Service Engineer 3

Job description

Job Description Summary The Field Service Specialist is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs and installations of customer equipment and drives customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description: Key Roles and Experiences: Perform advanced troubleshooting and repair on customer equipment. Perform installation, validation and maintenance on assigned equipment Lead, instruct and assist less experienced Field Engineers and provide coaching and feedback to team members. Technical expert for escalations and FMI's for one or more modalities. Lead communications with customers and serve as escalation point for customer related concerns, including installations Own customer issues from dispatch...