Assistant Manager
Insomnia Cookies · Norman, Oklahoma, US
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the...
Job description
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Assistant Manager at our UO store located at 758 Asp Ave, Norman, OK 73069 KEY RESPONSIBILITIES: Operational Execution •Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists •Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards •Support ordering, inventory accuracy, and shrink control •Assist in schedule creation and labor execution to meet operational targets Talent & Team Development: •Support recruiting, interviewing, onboarding, and training of new staff •Deliver consistent coaching and real-time performance feedback •Hold team members accountable to standards while reinforcing a growth mindset culture •Ensure onboarding and training programs are executed to company standards Leadership & Ownership: •Manage bakery operations independently in the absence of the BOM •Model urgency, accountability, and operational d...