Delivery Captain
MarineMax · Norwalk, Connecticut, US
OVERVIEW: A Successful Delivery Captain coordinates the activities of customers and team members engaged in launching, retrieving, and servicing boats. The D...
Job description
OVERVIEW: A Successful Delivery Captain coordinates the activities of customers and team members engaged in launching, retrieving, and servicing boats. The Delivery Captain also coordinates customer education classes to help familiarize the customer with their new or used boat. KEY TASKS: - Enth usiastically embrace the MarineMax values - Project a professional and knowledgeable image to all customers. - Drives boat to and from various dealerships, and also delivers boat to customers as requested. - Possess adequate product knowledge to answer customer questions. - Properly explains features and demonstrate operation of boat in showroom or in water. - Demonstrates additional boating merchandise, such as after market electronic communication and navigational equipment. - Works with the Business Manager to establish date of delivery to customer and arranges for delivery of boat to the specified location - Services boat with fuel and assists in casting off and tying up boat. - Perform minor engine and systems repairs and adjustments as needed. - Loads and unloads fishing, ski and propulsion equipment from boats. - Assists in moving boats in and out of showroom. - Conducts periodic tra...