Patient Access Associate

Job description

Primary Function Responsible for obtaining Personal Health Information (PHI) for all Kent patients in a timely, professional and caring manner. This information, entered into the Hospital’s Information and Clinical Systems, includes demographic and financial information that will be used by all departments within the hospital. Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at time of registration and manages the daily operations relative to patient bed assignments. Responsibilities: -Greet and receive patients and visitors, assist in comforting and interacting with patients and their families as well as communicating with police and rescue personnel where applicable. -Obtain complete and accurate Personal Health Information (PHI) necessary to properly register patients into the Hospital Information and Clinical Systems (Patcom and Affinity) in a timely manner with little or no inconvenience or frustration to the patient. Explain financial requirements and other regulatory mandates to the patient in a professional and caring manner. -C...