Grand Rapids Kroc Center - Welcome Desk Attendant

Job description

Qualifications: Free Individual Membership. Discount on Family Membership. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply. - Provide world class customer service to the community; see that all customers, clients and members are given prompt and courteous service, with an attitude of Christian hospitality. - Perform point of sales (POS) transactions/CCMS functions at the Welcome Desk. - Perform all Welcome Desk duties. - Serve customers, clients and membership. - Receive and handle incoming telephone calls, greet visitors and respond to emails in a friendly and business-like manner. - Direct calls to appropriate program/staff in a timely manner. - High school diploma or GED equivalency , or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities - Minimum of 1- 2 years’ experience working in customer service and cash handling related industries. - Must have excellent computer skills; experience in working with Microsoft Office product...