Business Compliance Associate - NetCredit

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: As a Business Operations Associate within the NetCredit Business Unit, you will serve as a strategic architect of our operational integrity. You will be responsible for the design, oversight, and continuous maintenance of a comprehensive controls inventory across our diverse product portfolio. By synthesizing customer feedback and production data, you will lead cross-functional gap assessments to proactively identify risks before they impact the business and enhance operational resiliency. You'll collaborate cross-functionally to align business and compliance needs, proactively identify and prevent customer incidents, and contribute to customer remediation efforts. Responsibilities: Requirements: - Oversee a comprehensive preventative and detective controls inventory and maintenance program for critical business processes - Synthesize customer complaint data and trend analysis to lead cross-functional gap assessments; translate high-level insights into actionable process improvements and strateg...