Pete White YMCA Member Services Associate

Job description

Description POSITION DESCRIPTION: The Member Services Associate is responsible for serving members and guests, maintaining member service control, answering the telephone and member questions as well as performing various clerical duties. We are currently seeking to fill Weekend shifts and Wednesday/Thursday Evening shifts at the Pete White YMCA (serving the 50+ population.) PERKS: - Work with a fantastic team!! - Free Y membership for you and/or your family (with minimum weekly hours worked) - Preferred pricing (25% discount) on Y programming - Advanced sign-up for Y programming DUTIES AND RESPONSIBILITIES: - Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels. - Serve as liaison between members and program supervisors. - Handle and solve member inquiries, concerns and complaints. - Monitor facility as required. - Carry out other duties as assigned. - Accept and demonstrate the positive chara...