PT Hotel Front Desk - Overnight

Job description

What you'll bring to the team About the role…: Ready to build unforgettable family memories? At LEGOLAND® Hotel , our Front Office Desk Associates are the first friendly faces guests meet and the heart of the hotel experience. In this role, you’ll deliver outstanding guest service, manage check-ins and check-outs, handle transactions accurately, and keep communication flowing between guests and hotel teams. Your energy, positivity, and attention to detail will help create stays that are fun, seamless, and memorable. Join us and help make every visit an awesome LEGO® adventure! 🧱✨ The ideal candidate will have 3 full days of availability (both weekend days and 1 weekday) and will be able to work the hours of 11pm-7am , including weekends and holidays. What you’ll be doing… • Welcome all guests into the resort with a genuinely warm welcome. • Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.• Works effectively in a team environment. • Checking guests in and out of the resort, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. • Maintain...